Refunds & Cancellation

Quiz20 PRO is a digital service. It is switched on for your account as soon as the payment succeeds. This page explains when you can get your money back.

Plans

Current plans and prices are on the pricing page. Each payment is a one-time payment. Nothing renews automatically and we never charge you again without you paying yourself. If you buy again while PRO is active, the new time is added after your current end date.

Cancellation

Because plans do not renew, there is nothing to cancel. PRO simply ends on its end date, which you can see on your profile. After that your account goes back to the free version; your progress and history are kept.

Refunds

As PRO starts right away, payments are generally not refundable. We will refund you in full if:

• you were charged more than once for the same purchase,
• money was taken but PRO was not switched on for your account and we could not fix it, or
• a PRO feature did not work for you because of a problem on our side that we could not fix.

To ask for a refund, email abhay.nit235@gmail.com within 7 days of the payment, from the email of your Quiz20 account, with the payment ID or the date and amount. We reply within 3 working days.

Approved refunds go back to the original payment method (UPI, card, netbanking or wallet) through Razorpay, usually within 5-7 working days, depending on your bank.

Failed payments

If money was debited but the payment failed, your bank or Razorpay normally reverses it automatically within 5-7 working days. If it doesn't, contact us with the details.